Shipping Policy
📦 Shipping Policy
At Pet Perks, we’re dedicated to making sure your pet products arrive safely and on time. Please review our shipping policy below for details on how we handle order processing, shipping, and delivery.
🚚 Shipping Options & Rates
We offer multiple shipping options to meet your needs:
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Standard Shipping: [5-10business days] – Free for orders over $[50]
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International Shipping: Available to select countries – Rates calculated at checkout
Shipping costs are calculated based on the weight, size, and destination of your order.
🕒 Order Processing Times
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Orders are processed within [1–3 business days] after the order is placed.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once shipped, you will receive a tracking number via email.
🌍 International Shipping
We are happy to serve customers outside. Please note:
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International orders may be subject to customs fees, import taxes, and duties of the destination country. These charges are the responsibility of the customer.
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Delivery times may vary depending on your location and customs processing.
📬 Delays & Exceptions
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by:
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Weather conditions
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Carrier-related issues
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Incorrect or incomplete shipping addresses
Please double-check your shipping information at checkout to avoid delays.
📦 Missing or Damaged Packages
If your package is lost or arrives damaged, please contact us within [7 business days] of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly.